1.1.1. "Administration of the website of the online store (hereinafter referred to as the Site Administration )" - employees authorized to manage the site, acting on behalf of Silenda.systems, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data, to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, presentation, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.5. "User Site Internet shop (hereinafter - user)" - a person who has access to the Site, via the Internet and using the Site inte rnet store.
1.1.6. " Cookies " are a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. "IP-address" is a unique network address of a node in a computer network built using the IP protocol.
2.4. The site administration does not verify the authenticity of the personal data provided by the User of the site of the online store.
3.2.1. Surname, Name of the User;
3.2.2. User's phone number;
3.2.3. E-mail address (e-mail);
3.2.4. Delivery address of the Goods;
3.2.5. Place of residence of the User.
3.3. The online store protects Data that is automatically transmitted
during the viewing of ad units and when visiting pages on which the
system's statistical script ("pixel") is installed:
• IP address;
• information from cookies;
• information about the browser (or other program that provides access to the display of advertising);
• access time;
• address of the page on which the ad unit is located;
• referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4.1. The personal data of the User can be used by the Administration of the website of the online store for the following purposes:
4.1.1. Identification of the User registered on the website of the online store for placing an order and (or) concluding a contract for the sale and purchase of goods remotely with Silenda Systems.
4.1.2. Providing the User with access to the personalized resources of the Website of the online store.
4.1.3. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the Website of the online store, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has agreed to create an account.
4.1.7. Notifications of the User of the Website of the online store about the status of the Order.
4.1.8. Processing and receiving payments, confirming tax or tax benefits, challenging a payment, determining the User's right to receive a credit line.
4.1.9. Provision of effective customer and technical support for Arise venii problems associated with the use of the Site online store.
4.1.10. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the online store or from and on behalf of the partners of the online store.
4.1.11. Implementation of advertising activities with the consent of the User.
4.1.12. Providing the User with access to the sites or services of the partners of the online store in order to receive products, updates and services.
5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Site of the Silenda Systems online store, including the delivery of the Goods.
5.3. The User's personal data can be transferred to the authorized bodies of state power of the Ukraine only on the basis and in the manner established by the legislation of the Ukraine.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6.1. The user is obliged:
6.1.1. Provide information about personal data necessary to use the Website of the online store.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The site administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. Block personal data related to the relevant User from the moment of contact or request of the User or his legal representative or the authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of revealing inaccurate personal data or illegal actions.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.
8.1. Before going to court with a claim for disputes arising from the relationship between the User of the website of the online store and the Administration of the site, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Ukraine.
Updated " 22 " January 2021